Money Back Guarantee

CIC BEAUTY Products

We offer a 14-day refund on all products (30 day on -Zero° Kryotherapy Professional.)  We understand you need to try a product before deciding if it works for you, we will accept the refund as long as less than 1/3 of a bottle has been used.  If ordering multiple bottles, only one bottle may be opened.  Subzero Cryotherapy Professional can be returned within 14 days with a 10% restocking fee for the cost of the machine only.  Refunds are not available on shipping.  If you received free shipping, it will be deducted from the return.  Return shipping is the responsibility of the customer and should be sent with tracking information and are not considered received until they are in hand.  Money Back Guarantee not valid on wholesale purcahses.

Products damaged in shipping will be repaired or replaced depending on the nature of the damage.  In the event a product arrives damaged, please notify marla@cicbeauty.com, with photos within 24 hours of the packages arrival.  Please send a description of the damage and photos.  This is required for our insurance.

OUIDAD Products

Refunds should be sent to:

3532 N federal HWY, Fort Lauderdale FL 33308, United States within 30 days of receipt.  Shipping costs are the responsibility of the customer.  

Return shipping is the responsibility of the customer. Shipping costs are non-refundable and will be deducted from the refund.

Items sent as gifts, to the recipient of the gift will receive a credit for the value of the returned item in the form of a gift card. If the item was not marked as a gift when purchased, the regular return policy will apply.

 A 20% re-stocking fee is charged when returning an item, covering the cost of our 3rd party fulfillment center. If you wish to exchange an item, arrival time may vary depending on location.  

Return shipping is the responsibility of the customer and should be sent with tracking information.  CIC Beauty bears no responsibility if the item is not received